Terms of use
1. Acceptance of Terms
Accessing or using Oboos.cc (“Site”) constitutes your:
- Confirmation that you are over 16 years old (per GDPR);
- Agreement to be bound by these Terms;
- Commitment to comply with applicable laws (including China E-Commerce Law & your country’s import policies).
Note: Discontinue use immediately if you disagree.
2. Account Responsibilities
- Authenticity: Provide valid email, shipping address & payment details;
- Security: Safeguard password/payment access. Unauthorized use losses are at your risk;
- Updates: Ensure accuracy of customs declarations (recipient name/ID). False info causing returns incurs shipping fees.
3. Products & Purchases
- Curation Statement: Product descriptions (material/size/color) reflect Oboos curation but screen variations may occur;
- Pricing Policy:
- Listed prices are FOB China (exclude duties/taxes). Destination fees auto-calculated at checkout (DDP/DAP options);
- We reserve rights to adjust prices due to exchange rates/supply chain costs.
- Order Contract: Your payment is an offer. Order confirmation occurs upon our shipment notice email.
4. Shipping & Duties
- Int’l Logistics:
- Third-party carriers (DHL/EMS) are used. Risk transfers upon carrier receipt;
- Customs delays/inspections are not our breach.
- Duty Obligations:
- DDP (Delivered Duty Paid): Oboos covers import taxes;
- DAP (Delivered At Place): You pay destination duties (may cause parcel holds).
5. Returns & Refunds
- Eligibility:
- Unwanted items: Return within 7 days (unused, tags attached);
- Defects (e.g., broken hardware/leather flaws): Submit photo evidence within 48 hours of delivery.
- Key Notes:
- Cross-border Returns: Ship to designated overseas hubs (see return email). Customer pays return shipping for non-defective items;
- Customized Goods (engraving/special leather) are non-returnable.
6. Intellectual Property
- Content License: Uploading reviews/images grants Oboos global, non-exclusive usage rights;
- Infringement Reports:
- Suspect counterfeit design? Email evidence to [email protected];
- Confirmed violations will be removed within 24 hours.
7. Liability Limitation
- Maximum Compensation: Direct loss liability caps at the contested order value;
- Exclusions: Not liable for:
- Customs seizures (e.g., violation of animal protection laws);
- User modifications causing damage;
- Force majeure (wars/pandemics/port strikes).
8. Governing Law
- These Terms are governed by laws of P.R. China;
- Disputes prioritize amicable negotiation, failing which submit to ShenZhen Arbitration Commission.
9. Updates
Material changes (e.g., return policy) will be announced 30 days in advance. Continued use constitutes acceptance.Questions? → [email protected]
Effective Date: 05/25/2024
